Privacy policy

PRIVACY POLICY

Last updated: October 16, 2026

1. OVERVIEW

This Privacy Policy explains how ORVA collects, uses, stores, and shares your personal data when you visit our website, make a purchase, or use our services.

The website https://joinorva.com is operated by Global Rizq LLC, a company registered in the State of New Mexico, United States.

Company Information:

  • Trade name: ORVA

  • Legal name: Global Rizq LLC

  • Address: 1209 Mountain Rd Pl NE, Ste R, Albuquerque, NM 87110, United States

  • Email: info@joinorva.com

  • Website: https://joinorva.com

Global Rizq LLC is the data controller responsible for processing personal data under the conditions described below.

2. PERSONAL DATA COLLECTED

When you use our site, we may collect certain personal information.

Information related to your device and browsing:

  • IP address and browser details

  • Device type and operating system

  • Time zone and browsing settings

  • Pages and products viewed

  • Website or search engine that directed you to our store

  • Interactions with our site

  • Cookies and other technical identifiers

Information related to your orders: When you make or attempt to make a purchase, we may collect:

  • First and last name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Ordered items and purchase history

  • Information required for payment processing

  • Information related to delivery and potential returns

Payments are processed by the payment service providers available on our store, according to their own security and privacy policies.

We may also collect information you provide to us when contacting customer service.

3. USE OF YOUR PERSONAL DATA

We use your personal data in particular to:

  • Process, prepare, and ship your orders

  • Confirm your purchases and send delivery updates

  • Manage payments, returns, refunds, and exchanges

  • Respond to your questions and support requests

  • Prevent fraud and ensure transaction security

  • Improve our store and user experience

  • Analyze the performance of our site and marketing campaigns

  • Comply with our legal, accounting, and tax obligations

  • Send you marketing communications when you have consented or where permitted by applicable law

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in the emails or by contacting us.

4. LEGAL BASIS FOR PROCESSING

Where the General Data Protection Regulation (GDPR) applies, we process your personal data on appropriate legal bases, including:

  • Performance of a contract: to process and deliver your orders

  • Legal obligation: to comply with accounting, tax, and regulatory requirements

  • Legitimate interest: to ensure the security of our store, prevent fraud, and improve our services, within the limits provided by law

  • Consent: where required, particularly for certain cookies and marketing communications

5. COOKIES AND TRACKING TECHNOLOGIES

Our store uses cookies and similar technologies to ensure its operation and, depending on enabled services and your preferences, to measure audience and marketing performance.

These technologies may enable:

  • Shopping cart functionality

  • Saving certain user preferences

  • Securing user sessions

  • Website traffic analytics

  • Measuring advertising effectiveness

  • Displaying interest-based ads, where permitted

Cookies strictly necessary for the store to function may be used without prior consent where permitted by law. Non-essential cookies requiring your consent are only used in accordance with your choices and applicable regulations.

You can manage cookies through your browser settings or via our site's consent management tool, where available.

6. SHARING PERSONAL DATA

We may share certain personal data with third-party service providers necessary to operate our business. These providers may include:

  • Shopify, our e-commerce platform

  • Payment processing services

  • Shipping carriers and logistics partners

  • Hosting and security providers

  • Analytics and marketing tools used by our store

  • Customer support services

These providers only receive the information necessary to perform their services, in accordance with applicable agreements and privacy standards. You can view Shopify’s privacy policy at: https://www.shopify.com/legal/privacy

We may also disclose personal data when necessary to comply with a legal obligation, respond to a valid request from a competent authority, or protect our rights.

We do not directly sell our customers' personal information to data brokers. However, certain advertising practices may be classified as "selling" or "sharing" data under specific applicable laws.

7. PERSONALIZED ADVERTISING

Depending on the advertising services used by ORVA, certain information regarding your navigation and interactions with our store may be used to measure campaign effectiveness or deliver targeted ads.

Where required by law, these activities are subject to your consent or your right to opt out. You can also manage advertising preferences directly on key platforms:

8. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected.

Order information may be retained to track purchases, handle claims, fulfill legal obligations, and maintain required accounting records. When data is no longer needed and no legal obligation requires its storage, it is deleted or anonymized according to technical capabilities and applicable rules.

9. INTERNATIONAL TRANSFERS

Because Global Rizq LLC is established in the United States, certain personal data may be processed or transferred outside your country of residence.

Our use of Shopify and international service providers may also result in data processing in several countries, including the United States and Canada. Where required by applicable regulations, international transfers are governed by appropriate protection mechanisms.

10. YOUR RIGHTS

Depending on your country of residence and applicable regulations, you may have the following rights:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request restriction of certain processing activities

  • Object to certain processing activities

  • Request data portability

  • Withdraw your consent where processing relies on it

  • File a complaint with the competent data protection authority

To exercise your rights, contact us at: info@joinorva.com

We may request specific information to verify your identity before responding to your request.

11. DATA SECURITY

We implement, alongside our service providers, appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, disclosure, or misuse.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be 100% secure.

12. MINORS

Our store is intended for individuals who have the legal capacity to make online purchases. We do not knowingly collect personal data from children where prohibited by applicable regulations.

If you believe a minor has provided us with personal data without required authorization, please contact us so we can investigate and address the situation.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The most current version will be published on this page along with its updated date.

14. CONTACT US

For any questions regarding this Privacy Policy or the handling of your personal data, you can contact us at:

ORVA — Global Rizq LLC

1209 Mountain Rd Pl NE, Ste R

Albuquerque, NM 87110

United States